At Loongtown UK, we believe in full transparency so our customers always know how and where their orders are processed, shipped, and handled.
Company Name: Loongtown UK Limited
Brand Name: Loongtown UK
Company Number: 09048305
Registered Address: 39d Broughton Street, Manchester, M8 8LZ, United Kingdom
Email: info@loongtownuk.com
Phone: +44 7577 336243
Once your order is placed, our fulfillment process begins immediately.
Order verification & quality check: Within 24 hours
Processing & packaging: 1β3 business days
During this stage, we inspect products, verify quantity and quality, and securely package your order.
We operate as an online retailer and work with reliable fulfillment partners depending on stock availability and customer delivery location.
Fulfillment locations:
United Kingdom
International partner warehouses (based on product availability)
Our system automatically selects the fastest delivery route.
Delivery times can vary depending on the shipping destination:
United Kingdom: 5β7 business days
(Delivery timelines are estimates and may vary based on carrier performance or peak season volume.)
If you need to return a product, please contact us via email before sending the item back:
Return instructions and the return address will be provided upon confirmation of eligibility. All returns must include:
Order number
Customer name
Reason for returning
Loongtown UK is committed to:
Accurate product representation
Clear pricing and availability
Fast and efficient order processing
Customer-first communication
We do not make misleading claims. All product information and delivery times are based on real data from our fulfillment partners.
If you have any questions about your order status or the fulfillment process, feel free to contact our support team:
π§ info@loongtownuk.com
π +44 7577 336243
Thank you for choosing Loongtown UK!